The short version
We collect the account details you give us and the billing details needed to take payment. With your permission — and only then — we also measure how the product is used (pages, features, time spent) to improve it. We never sell your data or use it for advertising. You can decline analytics, change your mind any time in Settings, and ask for a copy of your data or have it deleted at any time.
1.Who this covers
This policy explains how Astreus AI (“Astreus”, “we”, “us”) handles personal information when you visit our website or use our platform (the “Service”). It applies to visitors, registered users and subscribers.
We are the controller of that personal information. It does not cover third-party sites we link to, which have their own policies.
2.What we collect
We collect only what we need to operate the Service.
Information you give us
| Account identity | Email address, and optionally your display name, first and last name, avatar image, and phone number. |
| Profile preferences | Country, city, timezone and preferred language, used to present dates, figures and content correctly. |
| Content you create | Watchlists, saved workspaces and similar items you build in the product. |
| Messages (chat) | Your chat profile (the company and title you enter, shown to other users with your name), the messages you send in direct and group chats, and who you have accepted or blocked. Messages are stored readable on our servers (encrypted in transit and at rest, but not end-to-end encrypted) and shown to the people in the conversation. If you edit or delete a message, others stop seeing the old text, but we keep the original until your account is deleted. If you report a message or a person, we keep the report (the reason and any note you add) and send it to our support team with the reported message. |
| AI chat | The questions you ask, any files you attach, your saved AI memory, and the answers generated. These are stored by our AI service and sent to Anthropic, our AI model provider, to generate answers. Web searches the AI runs for you are sent to Perplexity and Parallel. In the iOS app, nothing is sent until you allow AI data sharing. |
| Correspondence | Messages you send us for support or enquiries. |
Information created when you use the Service
| Authentication data | A user identifier issued by Amazon Cognito, our authentication provider, and session tokens stored in your browser to keep you signed in. |
| Subscription and billing records | Your plan, subscription status, renewal date, and the customer and subscription identifiers issued by Stripe. We do NOT store your card number, expiry, or security code — those go directly to Stripe. |
| Technical and security logs | Server logs generated when you make requests, which may include IP address, timestamps, requested URL, and browser user-agent. Used for security, abuse prevention, debugging and reliability. |
| API keys and API usage | If you create developer API keys: the key name, a hash of the credential (never the key itself), and a per-request ledger of your API calls (endpoint pattern, timestamp, status, latency) used for quotas, billing and your own usage dashboard. |
| Usage analytics (only with your consent) | If you accept the analytics option in our cookie banner: which in-app pages and companies/datasets you view, feature clicks, searches, session length and active time, approximate location (country/city derived from IP — the IP itself is not stored in analytics), browser and device type, and a random device identifier stored in your browser. Declining leaves the product fully functional. |
3.Why we use it
Under Canadian privacy law we rely on your consent, and, for users in the EU/UK, on the corresponding lawful bases noted in brackets.
- To provide the Service — create and authenticate your account, deliver the features you ask for, and save your watchlists and workspaces. [Performance of a contract]
- To take payment — manage subscriptions, process charges and renewals, and prevent payment fraud. [Performance of a contract; legal obligation]
- To keep the Service secure and working — detect abuse, enforce usage limits, diagnose faults, and protect our infrastructure and our users. [Legitimate interests]
- To communicate with you — send service and billing notices, respond to support requests, and (only if you opt in) send product updates. [Performance of a contract; consent for marketing]
- To understand and improve the product — with your consent, measure which features and datasets are used and for how long, so we can decide what to build and fix. [Consent — you can withdraw it in Settings at any time]
- To meet legal obligations — including tax, accounting and lawful requests. [Legal obligation]
You can withdraw consent to marketing at any time, without affecting the Service itself.
4.What we don't do
To be specific, rather than merely reassuring:
- We do not sell your personal information, and we never have.
- We do not share it with advertisers or data brokers, and we do not use it for behavioural advertising.
- We do not run any advertising pixels or cross-site trackers, and we run analytics only if you say yes — nothing is measured before you accept, and declining costs you nothing.
- We do not use your personal information, your watchlists, or your workspaces to train machine-learning models.
If this ever changes, we will update this page and, where the law requires it, ask for your consent first.
7.Company data is not personal data
Most of what Astreus analyses is public corporate disclosure — regulatory filings, earnings-call transcripts, market prices and public economic statistics. This material is about companies, not about you.
That material can contain the names and statements of company executives, spoken in their professional capacity on public earnings calls and quoted verbatim with attribution. We process this limited professional information to analyse and evidence what public companies have said, which is a legitimate interest in research and financial transparency. It is drawn from sources those individuals and their companies published publicly. If you are such an individual and wish to raise a concern, contact us at saif@astreus.ai.
8.Where your data is stored
Our infrastructure is hosted with providers whose facilities are located in the United States (AWS, primarily the us-east-1 region). Your personal information may therefore be stored and processed outside your province or country, and may be accessible to courts and law enforcement in those jurisdictions under their local laws.
Where we transfer personal information out of the EEA or the UK, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.
9.How long we keep it
- Account and profile data — for as long as your account is open, and then deleted or anonymised within 90 days of closure.
- Content you create (watchlists, workspaces) — deleted with your account.
- Chat messages and chat profile — kept while your account is open, including the original text of messages you edited or deleted. When you delete your account, we delete your chat profile, your contacts and blocks, your conversation memberships, and every message you sent, with its edit history, reactions and attachments. Messages other people sent stay in their conversations. Reports made by or about you are kept as moderation records, no longer linked to your account.
- AI chat — your conversations, files and AI memory are kept while your account is open so you can come back to them. When you delete your account, we delete our records of your AI chats and usage, and our AI service destroys the encryption keys for your conversations, files and memory, which makes them permanently unreadable; if that cannot happen at the moment of deletion, it is done within 90 days. Anthropic, Perplexity and Parallel keep what they receive only as their terms with us allow.
- Withdrawing AI consent and deleting your data — in the iOS app, turn off Settings › AI data sharing at any time; the app then sends nothing more to the AI providers. To delete your account and all of the data above, use Settings › Delete account in the app, or on the web Settings › Account Controls.
- Billing and tax records — retained for as long as required by tax and accounting law (typically six to seven years), even after account closure.
- Usage analytics — kept while your account is open to power features like your activity history; deleted or anonymised on account deletion or on request.
- API usage records — kept as billing records for as long as required for accounting purposes.
- Security and server logs — retained for a short period for security and debugging, then rotated out.
10.Your rights
You have the right to:
- ask what personal information we hold about you and get a copy of it;
- have inaccurate information corrected;
- have your information deleted;
- withdraw consent, including to marketing, at any time;
- ask us to restrict or object to certain processing; and
- receive your data in a portable, machine-readable format.
To exercise any of these, email saif@astreus.ai. We will respond within 30 days. We may need to verify your identity first. We will not charge you or degrade your service for exercising your rights.
If you are in the EU or UK, you also have the right to lodge a complaint with your data protection authority. If you are in Canada, you may complain to the Office of the Privacy Commissioner of Canada — but we would appreciate the chance to resolve it with you first.
11.Security
We protect personal information with measures appropriate to its sensitivity, including encryption in transit (HTTPS/TLS), encryption at rest for our databases and object storage, managed authentication through Amazon Cognito, and access controls that limit which personnel can reach production data.
No system is perfectly secure, and we cannot guarantee absolute security. If a breach occurs that poses a real risk of significant harm, we will notify you and the relevant regulator as the law requires.
12.Children
The Service is not directed at anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.
13.Changes
We may update this policy as the Service evolves. If we make a material change — for example, adding a new category of data, a new sub-processor, or a new purpose — we will update the “Effective” date and take reasonable steps to notify you, such as by email or an in-product notice. Where the law requires it, we will ask for your consent.
14.Contact and complaints
Privacy questions, access requests and complaints go to saif@astreus.ai, addressed to our Privacy Officer.